commonFont

commonFont helps the world’s top companies capture, interpret, and act on customer feedback data, converting unhappy customers into happy ones and building loyalty that drives growth. Clients value our commitment to their success, technical expertise and guidance, dedication to ongoing learning and improvement, and relentless pursuit of quality.

Get a behind-the-scenes look into this fast-growing Bozeman company (and the perks of working there) by checking out this blog post here.

At commonFont, we deliver cutting edge technology solutions for the world’s top companies, and we do so from our home base of Bozeman, Montana. Our business model encourages long-term investment in client success, employee growth and development, and community sustainability. Our people approach their work with passion, curiosity, and a drive to innovate and improve.

We are hiring and building our Bozeman-based team! Please be in touch to learn more.

Company Benefits & Perks:

  • Relaxed dress code
  • Autonomy to own your own schedule
  • Workplace diversity
  • Veteran ready
  • Open PTO 
  • Cell phone stipend / reimbursement
  • Laptop
  • 401K (matched at 6% annual salary)
  • Medical (100% funded for employees, 50% for spouses and dependents)
  • Dental and Vision (100% funded for employees, 50% for spouses and dependents)
  • Life insurance
  • Long-term disability insurance

Family-Friendly Benefits & Perks:

  • Paid maternity leave
  • Paid paternity leave
  • Lactation room

What makes commonFont a great place to work?
Our people are our purpose. commonFont exists to develop exceptional people and connect them with amazing clients. We create a space in which people can serve, learn, collaborate, and flourish, and the benefits generated through this exchange are shared by all.

commonFont Bozeman, MT, United States
Jan 29, 2019
Full time
About commonFont: commonFont serves the world’s leading companies by helping them connect with and learn from their customers. We design, deploy, and optimize best-in-class Customer Experience (CX) solutions -- programs and technology that dramatically improve organizational impact and technology returns for our clients. At commonFont, our spirit of service springs from our belief in human potential. Our commitment to success led to our ranking on the Inc. 5000 as one of the nation’s fastest-growing privately-held companies in 2018. We accomplish all of this from downtown Bozeman, Montana, which has been ranked by Money Magazine as one of the Top-10 Best Places to Live in America, by Outside Magazine as a Best Town, and by the Kauffman Foundation as the #1 state for startup activity. About the Role: As an Engagement Manager, you will be responsible for leading commonFont’s engagements with clients, collaborating with and mentoring teammates, developing deep client relationships, overseeing solution design and build, and delivering the value of commonFont professional services. You will manage outcomes for clients, establishing and guiding client expectations and coordinating with commonFont service delivery teammates to plan and execute against program and platform objectives. You will connect clients’ business needs to technology capabilities and will shape the strategy, deployment and evolution of clients’ customer feedback programs. Own and manage client relationships, outcomes, and the overall client engagement Lead and coordinate resourcing, work planning, and prioritization for service delivery teams Serve as a trusted advisor to your clients and a leader at commonFont Design, plan, and implement strategic program roadmaps Manage account and engagement health and profitability About You:  You are a passionate client management professional with a commitment to producing exceptional results in a fast-paced, evolving, and high-output environment. 5+ years of experience building and managing client relationships and delivering client success Demonstrated ability to lead successful engagements for B2B SaaS companies or in technology consulting environments with complex service delivery needs, goals, and client relationships Demonstrated analytical capabilities, adeptness with technical concepts, and a facility for learning new technology applications Comfortable operating under pressure, applying judgment, and navigating through ambiguous or challenging situations About Us:  We serve the world’s top enterprises, and we do so with a team of individuals who are driven, fun, collaborative, and care deeply about each other’s success. This is a big city job, with big city opportunities, but with the exceptional quality of life afforded by living in Bozeman, Montana. Bozeman is a hip college town and tech hub with easy access to the mountains and rivers of the Rockies to fuel your outdoor passions. Interested? Apply on our website: Apply Here - Engagement Manager
commonFont Bozeman, MT, United States
Jan 29, 2019
Full time
About commonFont: commonFont serves the world’s leading companies by helping them connect with and learn from their customers. We design, deploy, and optimize best-in-class Customer Experience (CX) solutions – programs and technology that dramatically improve organizational impact and technology returns for our clients. At commonFont, our spirit of service springs from our belief in human potential. Our commitment to success led to our ranking on the Inc. 5000 as one of the nation’s fastest-growing privately-held companies in 2018. We accomplish all of this from downtown Bozeman, Montana, which has been ranked by Money Magazine as one of the Top-10 Best Places to Live in America, by Outside Magazine as a Best Town, and by the Kauffman Foundation as the #1 state for startup activity. About the Role:  As a Solutions Consultant, you will be an expert in designing, building, and deploying technology solutions for some of the world’s largest companies, using the most powerful and flexible SaaS-based technologies in the industry. As a member of the service delivery team, you will partner with and guide our clients -- senior decision makers at exceptional brands – to help them apply technology to improve the customer and employee experience at their companies. Design and deliver exceptional technology solutions for clients Be a technical expert in CX platform design and configuration Serve as a trusted technical advisor to your clients Evolve our tools and knowledge and help your teammates achieve success About You:  You are a passionate technology solution professional with exceptional analytical skills, problem-solving ability, creativity, grit, and a commitment to customer service excellence. Educational and/or professional background in a quantitative field such as engineering, science, computer science, statistics, mathematics, or economics 3+ years of client-facing experience A demonstrated interest in technology, including adeptness with technical concepts and an ability to learn new technology applications Ambitious in your career and committed to personal and professional growth About Us: We serve the world’s top enterprises, and we do so with a team of individuals who are driven, fun, collaborative, and care deeply about each other’s success. This is a big city job, with big city opportunities, but with the exceptional quality of life afforded by living in Bozeman, Montana. Bozeman is a hip college town and tech hub with easy access to the mountains and rivers of the Rockies to fuel your outdoor passions. Interested? Apply on our website:  Apply Here - Solutions Consultant