Murdoch's Ranch & Home Supply

As the eCommerce Merchandising Specialist, you will have two primary objectives: Gathering, organizing and managing product related data and assets to showcase Murdoch’s product assortment online  Actively managing the merchandising of Murdochs.com content to drive engagement and conversion from customers. This role requires daily collaboration with all levels of Murdochs.com stakeholders, Marketing, Purchasing, IT and external vendors and service providers to deliver compelling product content for a range of products and customers. Key Areas of Responsibility: Gather, organize and manage consumer product data for Murdoch’s. Author and/or enhance product features, benefits, and intended uses for a variety of products with to capture traffic and help customers make a purchase decision Partner with Marketing, Purchasing, UX and other Murdochs.com team members to develop engaging and effective Murdochs.com experiences Understand the Murdoch’s eCommerce platform merchandising capabilities, to become an expert in how to use the system to drive more effective site experiences Collaborate with fellow Murdochs.com Merchandisers to share best practices, QA each other’s work, establish and/or update standards, processes and documentation Participate in trouble shooting site issues and propose and support implementation of Murdochs.com enhancements Monitor and understand Murdochs.com and company sales to inform future planning and initiate responsive adjustments to site content Learn and contribute to the Murdochs.com Merchandising process and workflow Other responsibilities and duties as needed Skill Set Requirements: Strong team building skills - thrives in a team-oriented environment where we all support each other to achieve our goals Copywriting or other writing experience Ability to work across multiple deliverables simultaneously while meeting deadlines Curious, action-oriented and flexible - driven to understand the "why" and then make fact-based decisions and implement recommendations quickly to drive for continuous improvement Experience and comfort with technical systems, understands data integrity and implications of system settings, capabilities and limitations Ability to work independently as well as with cross-functional teams to accomplish goals and objectives Ability to communicate effectively - verbally and in-writing across all levels of the organization. Driven to solve problems, thinks outside the box and gets satisfaction from seeing the tangible impact of decisions Actions and attitude aligned with Murdoch’s Mission, Values and Principles B.S. in Marketing, Advertising, Communications, or related field of study Prior eCommerce and online merchandising experience preferred Expert use and application of Microsoft Excel for manipulating and managing large data sets Advanced use of a PIM (Product Information Management) System is preferred. Advanced use of Microsoft Windows, Word, PowerPoint and Outlook Proficiency with web platforms, web content management systems, item data base, purchase order management, digital asset management, data warehouse management and marketing workflow systems Physical Demands: Sitting for long periods of time Repetitive wrist movements on keyboard Close vision for PC work Bending, carrying, and pushing Heavy lifting (no more than 50 lbs) Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions

The Systems Engineer/Administrator plays a critical role in achieving secure and effective IT operations. This position will work within a small, high powered, centralized team that creates and implements leading edge information technology solutions to solve difficult network and systems problems. Must be substantially self-motivated as well as a collaborative team player. The Systems Engineer/Administrator must have a keen desire to explore, learn, and apply new technologies to business and technical problems as well as display a desire for continuous self-improvement in a rapidly evolving technical arena.  Day-to-day duties will include internal customer interaction in a friendly environment while maintaining existing systems and building Murdoch’s new and enhanced cloud and network capabilities. The Systems Engineer/Administrator will be expected to analyze problems and design and implement solutions to those problems. Key Areas of Responsibility: Essential Duties and Responsibilities Manage and/or participate in software deployment or other business information systems projects Administration of a large/diverse/distributed/secure network Introduce and integrate new technologies into existing data center environments Install, support, maintain, and administration of corporate servers and cloud services Perform routine audits of systems and software Apply operating system updates, patches, and configuration changes Install and configure new hardware and software Add, remove, or update user account information, reset passwords, and Microsoft Active Directory maintenance Answer technical queries and deal with often frustrated users Troubleshoot escalated help desk tickets System performance tuning Deploy 24/7 monitoring of all critical infrastructure Analyze system logs to provide daily security and network health assessments Implementation of new technologies and major modifications to the network and server infrastructure Administration of corporate software applications Seek continuing education on emerging technology and best practices Document the configuration of systems Business Continuity and Disaster Recovery Responsible for system backups, archiving, and disaster recovery Plan for and respond to service outages Assists in plans for resumption of applications, data, hardware, communications, and other IT infrastructure in the event of a disaster Experience and Skill Requirements: 5+ years demonstrated experience in a similar position Experience with Network Administration, Design, and Implementation Heavy expertise in Microsoft server technologies, Microsoft Certified IT Professional (MCITP) or Microsoft Certified Systems Engineer preferred Experience with Office 365, Exchange 2016 Experience with Microsoft Azure, AWS, Google Cloud Demonstrated experience with Windows Server 2012 and 2016 Experience with VMware Experience with Dell Servers and Dell Compellent SANs preferred Certified Information Systems Security Professional a plus Physical Demands: Sitting for long periods of time Repetitive wrist movements on keyboard Close vision for PC work Bending, carrying, and pushing Heavy lifting (no more than 50 lbs) Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions Ability to travel occasionally as needed

As the Digital Marketing Manager – Social and PPC, you are a highly motivated, creative individual with experience and a passion for connecting with current and future customers. You are the leader of Murdoch’s reputation across social networks while also leading our pay-per-click (PPC) marketing efforts in Google and Bing. In addition to developing an ongoing content calendar and creating unique content, you will lead the advertising strategy in social networks with the ultimate goal of turning fans into customers.  You stay up to date on social media best practices and understand the dynamic nature of the platforms and space.  Your brain is left/right balanced, meaning that you understand the personality of the Murdoch’s brand and can creatively bring it to life while monitoring performance and KPIs to then optimize and/or drive performance. Key Areas of Responsibility: Design and Implement Murdoch’s social media strategy and associated KPIs; manage social media marketing campaigns and day-to-day activities Develop relevant content topics and plan to reach our target customers Create, curate and manage all published content and social advertising Monitor, listen and respond to users in a “social” way Oversee design (ie: Facebook Timeline cover, profile pic, thumbnails, ads, etc.) Analyze key metrics and tweak strategy as needed Compile reports for showing results/ROI Lead Murdoch’s PPC marketing and associated vendor(s); setting budget, ROI goals and optimizing accordingly Become an advocate for Murdoch’s in social media spaces, engaging in dialogues and answering questions where appropriate Set objectives and report on ROI Partner with Customer Service team to monitor customer reviews; partner with Customer Service and store team members to respond to queries about Murdoch’s and the products we carry Monitor trends in social media tools, applications, channels, design and strategy Suggest and implement new programs to develop brand awareness and engagement, such as promotions, competitions, original content.   Skill Set Requirements: In-depth knowledge and understanding of social media platforms, their respective participants (Facebook, Twitter, Instagram, YouTube, Pinterest etc.) and how each platform can be deployed in different scenarios Excellent writing and language skills Exceeds at building and maintaining relationships, online and off Proficient in content marketing theory and application Practices superior time management Ability to jump from the creative side of marketing to analytical side, able to demonstrate why ideas are analytically sound Experience sourcing and managing content development and publishing Solid technical understanding and can pick up new tools quickly. Team player with the confidence to take the lead and guide other team members when necessary Working knowledge of SEO principles, including keyword research and Google Demonstrates social customer service techniques such as empathy, patience, advocacy and conflict resolution Possesses great ability to identify potential negative or crisis situations and understands how to mitigate issues through conflict resolution or other means Can authentically represent the Murdoch’s brand to potential and current customers Experience with budget management, tracking and forecast updates  Physical Demands:   Sitting for long periods of time Repetitive wrist movements on keyboard Close vision for PC work Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions Ability to travel occasionally as needed Holiday, evening and weekend social media monitoring as needed  

As the Copywriter & Digital Content Specialist you will be the voice of Murdoch’s across all customer facing content – from advertising to blog content you will bring the Murdoch’s navigator brand to life. You are a strategic creative professional that can take ideas from whiteboards, hallway conversations and formal briefs and translate them into brand statements, concepts and consistent messaging for Murdoch’s. Comfortable with writing across channels and tactics, you have the ability to write in multiple voices across multiple products and services for Murdoch’s. You are the steward of the Murdoch’s voice, responsible for enhancing the company brand and offering customers a compelling reason to buy by meeting customer needs with clear, consistent and compelling content. A remarkable storyteller, you are more than a writer; you’re a visual thinker, the guardian of tone, creator of cohesive language, and storyteller of powerful narratives.  Key Areas of Responsibility: Lead the development of Murdoch’s content strategy in partnership with Marketing and Murdochs.com team members. Develop our blog strategy, author, schedule and publish posts Determine content development in support of key product categories and determine resource plan for creating content Initiate, develop and manage a content library Write copy for radio, print, digital, social posts and advertising, direct mail and email marketing, Murdochs.com content, retail signage and public relations tactics Be responsible for establishing and maintaining brand copy standards, brand tone and style Develop conceptual ideas that align with and/or influence the overall creative strategy and communicate them through creative writing Advocate for the best possible creative solutions to support Murdochs.com, selling and transactional emails, digital ads and other digital deliverables Identify internal and external resources to produce content (e.g. external specialists, team members with expertise, Buyers, supplier partners, yourself) Research, interview (if needed) and author eBooks and other online content   Skill Set Requirements: 3+ years professional writing experience with experience in the digital and e-commerce space Demonstrated ability to write in a wide range of voices and styles Genuine interest in the Murdoch’s brand Understands the potential for content as a brand differentiator Experience in web, mobile, social and emerging platforms Proven ability to develop/maintain strong relationships with internal teams Impeccable copywriting skills and understanding of customer motivation BA in English, Journalism, Communications, Marketing or other related field Participated in defining a brand voice and tone and setting those parameters for others/team is strongly preferred Be creative, curious, and self-motivated Comfortable proposing A/B copy tests, interpreting results, and integrating data as they approach their work A team player that is always looking to jump in, help, and solve any problem (or address any opportunity) that might arise Proficiency with Adobe Creative Suite preferred Experience with Wordpress preferred SEO experience and/or knowledge preferred  Physical Demands:  Sitting for long periods of time Repetitive wrist movements on keyboard Close vision for PC work Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions Ability to travel occasionally as needed Evening and weekend social media and blog monitoring as needed