Murdoch's Ranch & Home Supply

Summary:  The eCommerce Manager’s purpose is to drive the performance of Murdoch’s digital shopping experience by maximizing use of the eCommerce platform for scale, bring the Murdoch’s shopping experience to life digitally and manage all aspects of the user experience on Murdochs.com. Murdoch’s is looking for an eCommerce Manager who is excited about working for a culture and customer service driven company that is dedicated to evolving to meet our customer’s needs. The right person will need to be a strong communicator, eager to learn, solves problems and thrives on teaching others.   Key Areas of Responsibility: Lead, coach, and mentor a team that collaborates, communicates, performs at high levels, learns something new every day, and challenges the norm. Serve as a liaison and primary point of contact within the eCommerce team for cross-functional partners, acting as a project manager to evaluate, prioritize, develop, manage, implement and test initiatives. Develop and oversee the effective planning, QA and execution of Murdochs.com content to ensure efficiency, accuracy and timeliness of all web content publishing. Manage all aspects of web analytics related to Murdochs.com and communicate relevant information to team members, cross-functional partners and leadership. Master understanding the Murdochs.com eCommerce platform and its capabilities – maximizing base out-of-the-box functionality to scale and democratize content creation and testing. Partner with cross-functional teams to ensure all relevant organizational goals and implications are factored into Murdochs.com projects. Partner with IT to develop, prioritize and manage the Murdochs.com technology roadmap; Represent the customer and business priorities; Evaluate and share impact of enhancements and feature requests. Stay current with industry trends in Ecommerce and online customer experiences.   Skill Set Requirements: 5+ years of consumer-facing Digital and eCommerce experience, preferably with omnichannel retail; understands both the physical and digital shopping experience and how they support/drive each other. 2+ years of experience leading a team Track record of building and maintaining effective working relationships across Marketing, IT and other cross-functional partners. Must be able to collaborate with multiple business stakeholders. Experience managing and mentoring direct reports and a track record of helping junior team members with a diverse mix of experience and skillset develop and excel. Experience with eCommerce platforms (Episerver, Magento, etc.); strong understanding of content management systems and best practices for scaling. Eager to learn and excited to work collaboratively across departments to solve problems. Understanding of omnichannel eCommerce best practices including SEO, KPI development and performance tracking, product catalog, taxonomy, accessibility, and navigation. Strong analytical skills and data-driven thinking. In depth understanding of Google Analytics. Ability to use the data to “story-tell” in a compelling manner to drive understanding of what is needed to drive growth. Proven track record of bringing stakeholders and partners along with new ideas and changes to the current state. Is an example of the Murdoch’s MVPs and models them for team members and partners.

The Divisional Merchandise Manager (DMM) provides leadership and direction to the buying team within the assigned division of our business.  The DMM is responsible for leading the team in developing, communicating and executing merchandising strategies that meet or exceed the company's financial budget.  This position necessitates a strong servant leader that seeks to continually support and improve the skills of their team.  The position also requires an outstanding ability to facilitate conversations involving healthy conflict and continually coach the team to press into those conversations and seek positive actions that can be taken.  Key Areas of Responsibility:   Coordinate with Chief Merchandising Officer (CMO) and DMM peers in creating, implementing and maintaining standard operating procedures and ensuring that all team members adhere to them Continually create & implement improved business processes so that the buying team can support continued growth and improved execution Set expectations for personnel development, provide proper training and hold the team accountable to embracing change & self-improvement. Partner with Merchandise Planning Analyst to manage open to buy on seasonal categories as well as maintain healthy inventory turns Lead the team in tracking and monitoring sales, margin and sell-through to ensure that the proper stock levels exist to meet financial goals Ensure that the purchasing team has a thorough understanding of Mid States Distributing in order to maximize the benefit from our partnership/ownership of this entity Partner with Marketing to develop promotional/advertising/marketing strategies Support & lead the buying team in negotiating vendor program improvements & driving execution of those program Support & lead the buying team in maintaining frequent, healthy and action-oriented communication with Regional Operations staff and our stores Work with Sourcing & Logistics Officer and team to realize significant financial improvement Oversee and participate in buying shows, vendor negotiations, etc. Oversee and participate in store visits and drive positive changes as a result of those visits Establish and maintain effective vendor relationships and work with buyers to strengthen relationships, programs, and product and trend knowledge Anticipate market trends and develop plans for response to changes in trends Ensure compliance with local, state and federal regulatory agencies/laws as they relate to the sale of products within the division of business Ensure that all team members are in compliance with company policies, procedures and practices  Recruit, develop and retain team members to ensure delivery of exceptional results now and in the future

The Buyer is the category leader for their assigned family of business as it relates to product assortment, pricing, and stock levels. The buyer balances meeting the needs of our stores and customers while achieving financial results that further the success of Murdoch’s. A Buyer operates with considerable independence and judgment when completing projects and procurements. Key Areas of Responsibility: * Drive sales growth through listening to our stores, industry peers, and other sources to meet customer demand * Maintains high in-stock rates, healthy turn and strong margins within their family of business * Maintain a high level of product knowledge within assigned category * Structures & maintains product data in a way that supports a solid understanding of what’s happening to key metrics within the business * Builds strong product assortments with suppliers, negotiating improved programs related to all aspects of our vendor partnerships * Attends trade shows and networks with industry peers to keep ahead of market trends * Understands and embraces our Midco Distributing strategy to realize significant cost savings * Partners with Planning Analyst to achieve planned sales, margin and inventory turn targets. * Partners with Logistics to realize freight savings & efficiency * Partners with Marketing to drive effective promotions that drive sales * Partners with Training Coordinator to deploy effective product training * Partners with Operations to gather feedback and take appropriate action. * Partners with Finance in maintaining an accurate and efficient billing process * Partners with eCommerce to ensure proper product assets are in place to support online sales * Provides effective leadership to Purchasing Assistant * Work with Divisional Merchandise Manager to develop and deploy an effective inventory management plan for their family of business * Utilize both writing and verbal skills to clearly communicate issues to all levels * Other responsibilities as called upon Supervisory Areas of Responsibility (if applicable):   * Ensure Purchasing Assistant(s) are equipped with appropriate and necessary training resources so as to further develop a high performing team * Develop and deploy an effective inventory management plan for their family of business