Account Director

  • commonFont
  • Bozeman, Montana
  • Sep 05, 2018
Full time Sales

Job Description

Why commonFont?
At commonFont, we serve the world’s leading companies by helping them connect with and learn from their customers. We help clients implement and evolve Customer Experience (CX) programs and platforms, optimizing for organizational impact and yielding high returns on technology investments at every stage of the client journey. Clients value commonFont’s commitment to their success, translation of business needs into platform design, dedication to continuous learning and improvement, and relentless pursuit of quality.

In addition to expanding the value and impact of “what” we do, commonFont is pushing the boundaries of “how” work gets done. We are building relationships with clients, colleagues, and partners that are anchored on values versus the status quo. Our clients, including senior decision makers at many of the world’s most admired companies, love working with us: 100% are raving fans. Team members at commonFont cultivate and lead these relationships, implement technical solutions that are creative and robust, and shape our organization’s culture, character, and impact.

Role Overview:
Are you an entrepreneurial sales professional who is excited to win new business, expand accounts, and develop sales strategy that is aligned with company values and success? commonFont is seeking an exceptional sales leader who will thrive in a multi-faceted role requiring judgment, strategy, collaboration, leadership, and resourcefulness.

Role Details:

  • Define and execute the company’s new client acquisition and account development and growth strategy
  • Develop and leverage relationships with enterprise companies to identify needs, position commonFont solutions and value, acquire new clients, and build strong, long-lasting customer relationships
  • Develop and expand select current accounts
  • Strengthen relationships with contacts at our technology partners and collaborate with partner contacts to co-develop and sell joint solutions
  • Develop and deliver compelling sales presentations and proposals
  • Exercise thoughtfulness and judgment in evaluating, prioritizing, and advancing opportunities
  • Collaborate with service delivery team to ensure seamless transitions, delivery of value sold, and account success and growth


  • Bachelor’s degree
  • Proven top performer in enterprise sales or account management (consistently exceeds targets); experience in SaaS or technology services sales a plus
  • Success in consultative, solution, or customer-centric sales
  • Demonstrated ability to develop and maintain C-suite and account-level relationships in enterprise businesses
  • Demonstrated ability to collaborate and build relationships with partners and peers
  • Highly entrepreneurial, resourceful, flexible, and self-directed
  • Demonstrated leadership potential
  • Exceptional written and verbal communication skills
  • Thorough and exercises high attention to detail
  • Strong negotiating skills
  • Willingness to travel

Qualities and Culture: 

  • Committed to producing exceptional results in a fast-paced, evolving, and high-output environment
  • Ambitious in your personal and professional growth and in the role you play in an organization
  • High integrity
  • Passionate and positive thinker
  • Kind, caring, empathetic, collaborative and humble

Initial Assignments (First 6 Months):

  • Create and execute a strategic sales plan for building the sales pipeline, qualifying leads, and closing deals
  • Create and execute a strategic sales plan for developing and maintaining client relationships and growing accounts over time
  • Collaborate with the CEO to create an integrated, collaborative, and aligned sales capability at commonFont