Customer Service Dispatcher

  • Bridger Transportation, LLC
  • Bozeman, Montana, USA
  • Mar 18, 2019
Full time Supply Chain Transportation

Job Description

Bridger Transportation, LLC is currently hiring high energy individuals to join our team in Bozeman, MT. We are a national, third-party logistics brokerage (3PL) whose business is to provide its customers with quality service in transporting their goods. In short, we move our customer's products from one location to another and keep track of it until it gets to its final destination.

Bridger Transportation, LLC has many high-profile customers and is well respected within the industry; customer service is our number one goal! We strongly believe in promoting within and growing our employees to their full potential, this is a career-based position with many advancement opportunities.

We work hard and have fun doing it! We know work and life in general can be stressful at times, we provide many stress relieving tools at Bridger, as well as an onsite gym. And, if you get hungry, you can pop some popcorn, or grab some candy from the "Fun Zone". We strive to have a welcoming and comfortable environment, it's important to us that our team members are happy with their job. You spend most of your life at work, you don't want to waste any of that time unhappy, or at a dead-end job. We provide many perks to our employees, in return, we ask team members to give 100% each day, show up on time, learn all you can, and enjoy what you do!

***Relocation package is available for applicants with 3PL experience***

 

General Daily Tasks:

  • Answering inbound calls, presenting and delivering information to callers
  • Support to account managers
  • Building strong customer relationships while learning their requirements
  • Making outbound calls while managing inbound calls
  • Plan routes and process shipments
  • Keep track of shipments from origin to destination
  • Daily communication with customers
  • Account Management & Development
  • Negotiating the cost of transporting goods

 

Requirements and Qualifications​:

  • Self-motivated, enthusiastic team player that excels in a fast-paced environment
  • Excellent and effective communication skills (verbal and written)
  • Strong negotiation, and problem-solving capabilities
  • Customer service knowledge
  • Energetic, outgoing, and friendly
  • Multitask, prioritize, and manage time efficiently
  • Ability to quickly process information and make decisions
  • Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)

 

Standard Benefits:

  • Holiday PTO
  • Paid Time Off

 

Optional Benefits:

  • Health Insurance with employer contribution
  • Dental Insurance with employer contribution
  • Vision Insurance with employer contribution
  • IRA employer match after one year of employment

***Please be aware that Bridger Transportation, LLC is in no way affiliated with Bridger Logistics, currently listed on Glassdoor.com***