eCommerce Merchandising Specialist

  • Murdoch's Ranch & Home Supply
  • 2311 North 7th Avenue, Bozeman, MT, USA
  • Oct 28, 2020
Full time Admin-Clerical Other Retail

Job Description

As an eCommerce Merchandising Specialist, you’ll be responsible for supporting the execution and optimization of the customer shopping path, merchandising presentation, promotional messaging, and marketing content in assigned categories. You will have the ability to combine the knowledge of what drives e-commerce sales with how to optimize the customer experience and business results. This role requires daily collaboration with all levels of Murdochs.com stakeholders including Marketing, Purchasing, IT, Design, UI/UX, and Customer Service, and external vendors to deliver compelling product content for a range of products and customers.

Key Areas of Responsibility:

  • Develop category expertise to drive sales and improve conversion by maximizing placement of products, digital assets, and content based on testing, insights, and results

  • Collaborate with Marketing, Purchasing, Design, and UX to help create and translate tactical plans on Murdochs.com

  • Review site daily with customer first mindset and make site updates and optimizations as needed

  • Work with the product team to ensure all relevant products are purchasable online according to seasonality and buying trends

  • Create, test, and deploy onsite promotions for sales and campaigns

  • Identify and propose new site merchandising initiatives based on current trends and potential opportunities

  • Evaluate trends in sales and the customer purchase path to make recommendations with the goal of improving the customer experience and all relevant metrics

  • Review online competitor site merchandising, promotional execution, and user experience to identify opportunities

  • Report on specific categories, user behavior, site metrics, and relate findings to sales/performance

  • Review KPIs/metrics for assigned categories and recommend/take action based on findings

  • Partner with UX to continually evaluate customer shopping experience

  • Participate in team creative brainstorms and process optimizations

  • Other responsibilities and duties as needed

Skill Set Requirements:

  • Actions and attitude aligned with Murdoch’s Mission, Vision, and Principles (MVPs)

  • Bachelor's degree in Marketing, Advertising, Communications, or related field of study

  • Previous eCommerce merchandising experience is required, preferably in a multi-channel retail environment

  • Experience working with external vendors to merchandise a large product assortment across multiple categories, preferred

  • Experience with eCommerce platforms, CMS, PIM, digital asset management, required

  • Previous experience in the farm and ranch retail industry, preferred

  • Strong organizational skills and ability to efficiently meet deadlines

  • Self-motivated, quick learner, and able to prioritize and multi-task effectively

  • Detail oriented; high attention to detail, process oriented, fast learner

  • Ability to communicate effectively to cross-functional partners (Marketing, Purchasing, IT, Design, UI/UX, and Customer Service)

  • Ability to collaborate and work on a busy and dynamic team

  • Desire to learn and implement principles of eCommerce and marketing

  • Positive, enthusiastic attitude, and a natural problem solver

  • Good reading, written, and verbal language skills (English)

  • Expert use and application of Microsoft Excel for manipulating and managing large data sets

  • Advanced use of Microsoft Windows, Word, PowerPoint and Outlook

Physical Demands:

  • Sitting for long periods of time

  • Repetitive wrist movements on keyboard

  • Close vision PC work

  • Bending, carrying, and pushing

  • Heavy lifting (no more than 50lbs)

  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions

Job Benefits

  • Multiple Health Insurance options to best suit your needs
  • Dental & Vision options to supplement your health plan
  • Life Insurance securing your family’s financial future
  • Vacation allows you to relax and recharge at your choosing
  • Paid Holidays throughout the year so you can celebrate with those closest to you
  • 401(k) with generous company match to help plan for your future
  • Employee Discount on everything from clothes to power tools to pet food
  • Community Giving Program matches your contributions donated
  • Wellness Program save you money by lowering premiums with credits earned
  • Other various Voluntary Insurance options